Most people build one business and call it a career. Elcana Napoleon built two — and did it while holding down a full-time role as COO of a manufacturing company. Her fingerprinting business, National Livescan Fingerprinting, didn't start as a five-location Florida operation. It started as an idea, a service gap, and a willingness to figure things out as she went. Here's how she got from zero to five. Spotting a Gap Worth Filling Before there was a business, there was a need.